Getting started
Most teams hand off their first queue in an afternoon. This guide takes you from a new workspace to your first overnight report.
01Create your workspace
Sign up with your work email. Your workspace name appears on every approval receipt, so use your company's registered name.
02Connect your tools
HANDOFFice connects to your shared inbox, calendar, helpdesk and file storage. Every connection starts read-only, and HANDOFFice spends its first seven days watching how your team works before it suggests anything.
03Choose a queue to hand off
Start with something repetitive and well documented: delivery queries, appointment changes, password resets. HANDOFFice drafts replies for your review first, then works on its own once you're happy with them.
Switch to --mode live when the drafts stop needing edits. Most teams switch within a fortnight.
04Set your approver
Every production change waits for a named approver: a person on your team who signs off before HANDOFFice changes anything in your systems. Pick someone senior who reads their email.
05Read your first overnight report
Each morning you'll get a short report of what HANDOFFice did and anything that needs you. After the first month, most teams find there's nothing that needs them.