TG
Tom Garside
Co-founder and CEO
Tom started HANDOFFice to give small teams their evenings back. He's currently focused on long-term strategy, and still reads every founder letter before it goes out.
Bio updated 5 Oct 2026
HANDOFFice is the operations agent for growing teams. It answers support, keeps the diary, writes the docs and closes the tickets, so your people can get back to the work that needs them.
Running operations for 2,400 teams, from freight to fillings.
HANDOFFice takes whole queues off your team's hands, not just the odd email. Start with one. Most customers hand off four within a year.
Replies in minutes, in your team's voice, around the clock. Knows your returns policy better than whoever wrote it.
Median first reply: 2 min
Diaries, rotas, collections and appointments, rebalanced overnight so the morning starts tidy.
Empty slots filled: 31%
Policies, help centres and board packs that keep themselves current. Written once, then kept true.
Out-of-date pages: 0
Triage, chase, resolve, close. HANDOFFice escalates only what genuinely needs a person.
Escalation rate: 0.4%
How it works
Plug in your shared inbox, calendar, helpdesk and drive. Everything starts read-only. HANDOFFice watches how your team works for a week before it suggests a thing.
Pick a queue. HANDOFFice drafts replies for your review, learns how your team handles things, then starts handling them.
Every production change waits for a named person on your team. You stay in the loop. That's the point.
Human approval
HANDOFFice never ships a change to your systems without sign-off from a named approver. Every approval is logged, receipted and auditable. It was the first thing we built, and it's the last thing we'd remove.
"Nothing ships without a person saying yes."
"We grew revenue 38% last year and cut operational headcount by 40%. The team that's left has never been less busy."
Meet the team
HANDOFFice is built in Ancoats, Manchester, by a team that practises what it sells.
Tom started HANDOFFice to give small teams their evenings back. He's currently focused on long-term strategy, and still reads every founder letter before it goes out.
Bio updated 5 Oct 2026
Danny looks after our customers and our community forum, where he's usually first to reply, whatever the hour.
Bio updated 5 Oct 2026
Ruth makes sure everyone at HANDOFFice is supported through every transition. She's proud that nobody here has ever been made redundant.
Bio updated 5 Oct 2026
We're hiring: Human Liaison (contract, no meetings)
Priced per workspace, not per person. You'll need fewer people than you think.
For teams handing off their first queue.
For teams ready to hand off the day to day.
For organisations that need continuity.
Find out in a 20-minute demo. Bring the queue you hate most.